Expert App

We all need the advice of an expert sometimes, and how-to videos don’t always cut it. The goal of this app is to give people a simple, intuitive way to connect with an expert in nearly any field within seconds so they can feel more informed and more prepared to face their everyday (and not-so-everyday) problems. Whether you need interior design advice, a question answered about website SEO, or have a technical question for a professional pilot, you can get your answer here. The app allows you to pose a question to any expert and, if they feel they are the best to answer it, they can schedule a short video session for you to ask away! The app will be free to use, but payment will be required for experts’ time.

Objective

Enable anyone, anywhere to instantly chat with an expert in virtually any field.

Everyone wants an application to be “fast, simple, and intuitive,” but without well-defined design criteria, these are simply adjectives that provide little information about the intended user experience. As designers, it’s important to have criteria and constraints to work with. Constraints actually encourage creativity.

Get help when you need it: We’ve all found ourselves in situations where we just need advice or guidance from a professional, but we don’t have any friends or family that fit the bill. This app fills that gap by providing access to a professional in virtually any field.

Good To Know

Who: People who need the advice of an expert but don’t have a friend or family member to call.

What: The app allows users to instantly connect with an expert in a given field. This is a responsive web app, which means the app will be accessed by users via the internet on a web browser. You will be taking a mobile-first approach and designing for a mobile device first before expanding to larger screens.

When: Whenever you need help with something you aren’t familiar or experienced with (i.e. plumbing, technology, math, career advice, design critique, etc.).

Where: Most commonly at home, but on the go, as well.

Why: We all need the real-time and face-to-face help of an expert sometimes!

Collaboration

I spent a lot of time utilizing the fact that I have access to a matured UX Mentor. Being able to connect and get advice, tips or simply getting unstuck as a designer/Creator. This collaboration have been more then insightful, at times enlighten and progressive as i navigate changing careers from education to tech.

Brinda Cockburn

Digital Experience Strategist, UX Mentor, Artist